He has 7 key questions ...yes you have to read right through to pick them up! to support good coaching. It is produced in that modern way with poster pages with key aspects. I wonder if this is to spin it out to over 100 pages?
Any way a good book that can be read for the overview or a pick up read a bit put down. The key thing that should be said is you need to use your own words and not the books questions.
Say less ask more and change the way you lead...forever.
Good read for next rainy day. suit all types of managing people roles.