Tesco update

I an getting feedback that Tesco staff who make up the orders do not follow the arrows round the shop because their app shows them the most direct route to the product. Does this need to change?  Why is it you instruct your customers to do one thing for safety and allow your staff to do the opposite and unmasked as they pass with in 2 metres of customers in the wrong direction?

Share if you find this strange or have come across similar situation.